Frequently Asked Questions (FAQ)
General Questions
We exclusively own Forestal bikes, including the Cyon and Siryon, both of which are double suspension.
Cyon is a trail bike with a travel of 150mm, while the Siryon is an enduro bike with a travel of 170mm.
Additionally, our booking system offers road and gravel bikes from Rocacorba Atelier.
Every bike is supplied with an inner tube, tyre levers & mini-pump.
Additional gear such as helmet pedals, GPS devices, and protective gear can be rented at an extra cost.
Bikes must be booked through our website. For tours and guides, please contact us directly.
We accept major credit cards and bank transfers.
Please see our cancellation policy page.
When using a MTB bike, a helmet is mandatory. We recommend using full finger gloves and knee pads. Depending on the difficulty of your ride, it’s also recommended to use back protection, elbow pads, and a full face helmet.
We provide an inner tube and the tools needed to replace it. If you encounter any mechanical issues, contact Rocacorba Atelier immediately and they will guide you on what to do.
Yes, we offer discounts. Please refer to our website for detailed pricing.
The range of the e-bike depends on many different parameters such as the weight of the rider, terrain, tires, tire pressure, and temperature. On average, you can expect a range of around 30 km with 1000 meters of elevation gain.
Tours and Guides
We offer tailor-made guiding services for a minimum of 2 people and a maximum of 6 people per guide. If you prefer a private guide, we can offer that at the price of 2 participants.
Yes, we have tours designed for all skill levels. Our guides will ensure that the route matches your experience and fitness level.
We recommend bringing water, snacks, sunscreen, and appropriate clothing for cycling. Our guides will provide a detailed list of recommended items before the tour.
Yes, we can create custom tours tailored to your preferences and skill level. Contact us to discuss your requirements and we’ll design a tour just for you.
Our guides have various profiles, with many of them participating in competitions. They have extensive knowledge of the local trails and terrain, and are trained in first aid.
Safety and Insurance
No, insurance is not included.
We recommend that all participants have travel insurance that covers mountain biking activities.
Safety is our top priority. Our guides carry first aid kits, and we conduct a safety briefing before each tour. Helmets are mandatory, and protective gear is highly recommended.
accepted due to bad weather, except in extreme cases where safety is compromised.
Miscellaneous
Yes, but only if it is a tailor-made tour. Please ensure your bike is in good working condition and suitable for the tour level.
Yes, we offer discounts for group bookings and repeat customers. Contact us for more details and to see if you qualify for a discount.
Our website provides information about popular local trails and routes. Our guides are also happy to offer recommendations based on your preferences and skill level.
Follow us on Instagram at @girona_mtb to stay updated on our latest offers, new tours, and events.
